Terms of Service

Article 1 (Purpose)

These Terms set out the rights, obligations and responsibilities between Impact Station Co., Ltd. (the "Company") and members in relation to the use of the Contentrip service (the "Service"), and the conditions and procedures for using it.

Article 2 (Definitions)

(1) The terms used in these Terms have the following meanings.

1. 1."Service" means the AI content streaming, community and business-matching services provided by the Company and all services incidental to them.
2. 2."Member" means a person who agrees to these Terms, creates an account and uses the Service.
3. 3."Non-member" means a person who uses the publicly available parts of the Service without an account.
4. 4."Content" means all information and materials posted or registered on the Service by the Company or a member, including videos, images, text, comments and profile information.
5. 5."User-generated content" (UGC) means content under item 4 that a member created themselves, or registered on the Service while holding the rights to it.
6. 6."Creator" means the member role that registers and distributes video works on the Service, and "Artist" means the member role that registers and exhibits media-art works. Where these Terms refer to both roles together, they use the word "maker".
7. 7."Commission" means a member's request that a maker produce content, and "business matching" means the set of features through which the Company receives, brokers and contracts such requests.
8. 8."Licence" means the right of a member to use particular content within a defined scope, that scope following the licence types set by the Company (Article 12(3)).

(2) Terms not defined here follow applicable law and general practice.

Article 3 (Publication and explanation of these Terms)

(1) The Company writes these Terms so that members can understand them easily, marks important provisions clearly, and posts them on the Service's initial screen or a linked screen.

(2) The Company provides a copy of these Terms on request, together with a means to download or print them.

(3) The Company explains the important provisions of these Terms so that members can understand them. This does not apply where explanation is markedly difficult by the nature of the contract.

Article 4 (Amendment of these Terms)

(1) The Company may amend these Terms within the limits of applicable law.

(2) When amending, the Company states the effective date and the reason and announces the amendment alongside the current Terms on the Service's initial screen from seven days before the effective date until a reasonable period after it. However, where a change is disadvantageous to members or material, the announcement is made from 30 days before the effective date, and existing members are notified individually of the amended Terms, the effective date and the reason, by in-service notification or another method set by the Company. In that case the Company presents the content before and after the change side by side so that members can see it easily.

(3) When giving notice under paragraph (2), the Company states clearly and separately that a member who does not express refusal by the day before the effective date is deemed to have agreed to the amendment. A member who does not express refusal within that period is deemed to have agreed.

(4) A member may decline to agree to the amended Terms, in which case they may terminate the contract at any time under Article 26. The Company does not disadvantage a member merely for declining to agree.

Article 5 (Interpretation)

(1) These Terms are interpreted fairly in accordance with the principle of good faith and are not interpreted differently for different members.

(2) Where the meaning of these Terms is unclear, they are interpreted in favour of the member.

(3) The Company may establish separate terms, operating policies or usage guidance for individual services ("individual terms"). Where individual terms conflict with these Terms, the individual terms prevail. Matters not covered by individual terms follow these Terms.

(4) If part of these Terms becomes void under applicable law, the remaining provisions remain effective.

Chapter 2 Members

Article 6 (Formation of the contract)

(1) The contract is formed when a person wishing to use the Service agrees to these Terms and applies to join by the method set by the Company, and the Company accepts the application.

(2) Sign-up is carried out through an external authentication service account supported by the Company.

(3) The Company may refuse an application, or terminate the contract afterwards, in any of the following cases.

1. 1.The application uses another person's name or information without authorisation.
2. 2.A member whose contract was terminated under these Terms applies again without the Company's acceptance of re-registration.
3. 3.It is clear that the purpose is to breach applicable law or to disrupt the normal operation of the Service.
4. 4.The Company lacks spare capacity or there is a technical obstacle.

Article 7 (Member roles)

(1) A member has, by default, the viewer role, which watches content and takes part in the community.

(2) A member may apply by the method set by the Company to switch to the maker role (creator or artist). A member with the maker role may register works and receive commissions.

(3) The maker role may be released on the member's application. Release is restricted where records such as works, contracts or settlements remain.

(4) The Company may grant operating privileges to some members in order to run the Service. The Company records and retains the grant and withdrawal of such privileges and their exercise.

Article 8 (Account management)

(1) Only the member themselves may use their account; a member may not transfer, lend or pledge it to a third party.

(2) A member is responsible for managing their own account information. A member who becomes aware of misuse of their account information, or of unauthorised use by a third party, must inform the Company immediately and follow the Company's guidance.

(3) The Company is not liable for damage arising because a member did not give the notice in paragraph (2), or did not follow the Company's guidance after giving it. This does not apply where the damage results from the Company's intent or negligence.

(4) A member must update information registered on the Service when it ceases to be accurate, and bears any disadvantage arising from failing to do so.

Article 9 (Minors)

(1) A person under the age of 14 may not join as a member. Immediately after sign-up, when you first use the service, the Company confirms that you are 14 or older; until then you cannot use the service. The Company destroys the personal data of an account without delay upon learning that the holder is under 14.

(2) Because the Company does not process the personal data of children under 14, it has no procedure for obtaining the consent of a legal representative.

(3) Matters concerning maker activity by minor members and the resulting contracts and settlements will be set out and reflected in these Terms when the Company provides that functionality. The Company does not currently provide it.

Chapter 3 The Service

Article 10 (Contents of the Service)

(1) The Company provides the following services.

1. 1.Registration, review, distribution and streaming playback of AI-made video and media-art works
2. 2.Discovery features such as recommendations, rankings and search
3. 3.Community features such as boards, comments, follows and blocks
4. 4.Commission intake, contracting and project management connecting members and makers (business matching)
5. 5.Other services the Company develops or provides through partnerships

(2) The Company publishes works registered by members after review. The Company may refuse to publish a work that does not meet its review criteria, and informs the member of the reason.

(3) The Company displays an age rating on works. Members must not use works rated for an age above their own.

Article 11 (Service hours, changes and suspension)

(1) The Service is in principle provided 24 hours a day, every day of the year.

(2) The Company may suspend all or part of the Service temporarily for equipment inspection or replacement, system failure, suspension of a telecommunications provider's service, or other unavoidable reasons.

(3) Where the Company suspends the Service under paragraph (2), it announces the reason and duration on the Service screen at least 24 hours before the suspension. Where an urgent reason makes advance notice impossible, it informs members without delay afterwards.

(4) The Company may change the contents of the Service or discontinue part of it, in which case it informs members of the change or discontinuation and its timing under Article 33. Where a change or discontinuation during a paid service causes damage to a member, the Company compensates it.

(5) The Company currently provides the Service free of charge and offers no separate remedy for interruption of or faults in a free service. Where a paid service is provided, the remedy criteria will be set when that service begins and reflected in these Terms.

Article 12 (Paid services)

(1) The Company does not currently provide paid services. Prices and product information shown within the Service are for guidance only, and no payment process has been opened.

(2) Where the Company begins a paid service, it will give separate notice and obtain members' consent before it begins, covering fees, payment methods, payment timing, the deadline, method and effect of withdrawal of offer and refunds, the method and effect of terminating a continuing transaction, cancellation of contracts by minors, and other matters required by applicable law.

(3) The scope of a paid licence (personal use, indoor commercial use, outdoor commercial use, exhibition use and so on), the number of simultaneous screens, resolution and period are set by the Company and shown per product. A licence granted by a one-off purchase has no fixed term, and a licence acquired by one-off purchase remains in force even if a subscription is cancelled.

(4) A licence may not be transferred or resold to a third party, and may not be used to create derivative works or to insert brand markings.

(5) Except in the cases in Article 17, the Company does not revoke a licence already granted.

Chapter 4 User-generated content

Article 13 (Ownership of rights in content)

(1) All rights, including copyright, in user-generated content registered on the Service by a member remain with that member. The Company receives only the licence set out in Article 14 and does not take assignment of the rights.

(2) Rights in content the Company produces itself, or acquires rights to from a third party and provides on the Service, belong to the Company or to that rights holder.

(3) The Company may generate preview images, poster images and the like from content registered by a member; such material is incidental to the original content and falls within the licence in Article 14.

Article 14 (Licence granted to the Company)

(1) By registering content on the Service, a member grants the Company a royalty-free, non-exclusive licence within the following scope. This licence includes the right to grant sub-licences to the extent necessary to provide the Service.

1. 1.Posting and displaying the content on Service screens, and copying, transmitting, encoding and storing it for playback
2. 2.Extracting still frames from the content to generate preview and poster images (thumbnails) and displaying them on Service screens
3. 3.Showing the content on discovery screens within the Service, such as recommendations, rankings and search results
4. 4.Enabling playback of the content within the scope of a licence a member has acquired (including playback on digital signage and other devices designated by the Company, and the on-device storage necessary for it)
5. 5.Using the title, poster image and excerpts of the content to promote the Service and the Company
6. 6.Storing and backing up the original file, and converting formats as necessary to operate the Service

(2) The licence in paragraph (1) is granted only to the extent that the content itself is not altered. Format conversion, resolution adjustment and preview generation necessary to provide the Service are not treated as alteration.

(3) The licence in paragraph (1) survives a member's deletion of the content or termination of the contract, within the scope of licences already granted to third parties before that point. In all other respects it ends at the time of deletion or termination.

(4) Where the Company wishes to use content for a purpose outside paragraph (1), it obtains the member's separate consent.

Article 15 (Warranty of rights)

(1) When registering content, a member warrants that they hold the rights to it or have permission from the rights holder, and that it does not infringe the rights of others.

(2) A member must confirm the warranty in paragraph (1) on the content registration screen; content without that confirmation is not published.

(3) Where a third party asserts infringement, raises a dispute or brings a claim in relation to content, the member who registered that content must resolve it at their own responsibility and cost. If the Company suffers damage as a result, the member compensates it.

(4) Paragraph (3) does not apply where the Company knew of the infringement and left it unaddressed, or where there is intent or gross negligence on the Company's part.

Article 16 (Unpublishing and withdrawal of content)

(1) A maker may switch content they registered to private to stop new exposure.

(2) A maker may withdraw content they registered to stop new sales. Withdrawal cannot be undone.

(3) Measures under paragraphs (1) and (2) do not affect the rights of members who have already acquired a licence. Content that is private or withdrawn can still be played within the scope of a licence already granted.

(4) Notwithstanding paragraph (3), licences already granted are also revoked in the cases in Article 17.

Article 17 (Deletion and blocking of content)

(1) Where the Company judges that content falls under any of the following, it may delete the content or block access to it without prior notice.

1. 1.It infringes another person's rights, such as copyright, trade mark or portrait rights.
2. 2.It breaches applicable law, or a court or administrative authority so orders.
3. 3.It contains clearly harmful material such as obscenity or violent or discriminatory expression.
4. 4.It otherwise falls within the prohibited acts in Article 22.

(2) Where the Company takes a measure under paragraph (1), it records the reason and informs the member who registered the content without delay of that reason and of their right to object.

(3) Where a measure under paragraph (1) is taken, licences already granted for that content are revoked, and the Company refunds the price to members who acquired the licence for consideration. Together with revocation, the Company takes the steps necessary to stop playback on the Service and on playback devices designated by the Company.

(4) The Company provides an objection procedure for members who dispute a measure under paragraph (1). A member may submit an objection through the contact point in Article 25, and the Company informs them of the outcome and its reasons within seven business days of receipt. Where the objection is well founded, the Company lifts the measure without delay.

Article 18 (Management of postings)

(1) Articles 13 to 17 apply mutatis mutandis to board posts, comments and other material a member posts in the community.

(2) A member may edit or delete their own posts and comments. However, records of deleted postings may be retained for a period in order to preserve the history of report handling.

(3) A member may block another member; posts and comments by a blocked member are not shown to the member who blocked them.

Chapter 5 Business matching

Article 19 (Relationship of the parties)

(1) A member may commission a maker to produce content through the Service. A commission may be sent to a specified maker or without specifying a recipient.

(2) The Company receives and reviews commissions, and the contract amount is fixed by the Company in consultation with the client. A project begins when the maker accepts the commission.

(3) The terms on which the Company pays makers are set out in a separate maker agreement. The basis for calculating the amount paid to a maker is fixed by the conditions at the time of acceptance, and later changes to the maker's grade or similar do not apply retroactively to that project.

(4) The Company does not currently provide commission and matching services. If it begins to do so, it will set out the legal position and contractual relationship among the Company, the client and the maker, reflect them in these Terms, and give notice before the effective date under Article 4.

Article 20 (Disclosure of client information)

(1) At the stage where a commission has been received, the client's identity information is not disclosed to the maker.

(2) The client's information is disclosed after the maker accepts the commission and the project begins.

Article 21 (Reviews)

(1) When a project is completed, the Company may ask the client to write a review of the maker.

(2) Reviews must be based on fact, and Article 17 applies mutatis mutandis to reviews that fall within the prohibited acts in Article 22.

(3) Completion of a project cannot be undone.

Chapter 6 Members' obligations

Article 22 (Prohibited acts)

A member must not do any of the following.

1. 1.Misusing another person's account or personal data, or registering false information
2. 2.Infringing another person's rights, such as copyright, trade mark or portrait rights
3. 3.Posting obscenity, violent or discriminatory expression, abuse or hate speech
4. 4.Repeatedly posting spam or advertising, or using the Service for advertising without permission
5. 5.Exploiting vulnerabilities in the Service, or accessing it by automated means, so as to disrupt its operation
6. 6.Carrying out commercial activity using the Service without the Company's prior consent
7. 7.Copying, distributing or publicly transmitting content beyond the scope of a licence, or transferring or reselling it to a third party
8. 8.Otherwise breaching applicable law or these Terms

Article 23 (Reports)

(1) A member may report to the Company a posting, item of content, review or member that appears to breach Article 22. The reason is chosen from the categories set by the Company (spam or advertising, abuse or hate speech, obscenity, copyright infringement, other).

(2) The Company reviews reports received, takes the necessary measures, and records the handling history.

(3) The Company may take the measures in Article 24 against a member who repeatedly submits reports that do not accord with the facts.

Article 24 (Restrictions on use)

(1) Where a member breaches Article 22, the Company may take measures such as deleting postings, restricting the use of features, suspending membership or terminating the contract, according to the nature and seriousness of the breach.

(2) Where the Company takes a measure under paragraph (1), it informs the member in advance, stating the reason and the period. Where urgent action is necessary, it informs them without delay afterwards.

(3) The Company provides an objection procedure for members who dispute a measure under paragraph (1). A member may submit an objection through the contact point in Article 25, and the Company informs them of the outcome and its reasons within seven business days of receipt. Where the objection is well founded, the Company lifts the restriction without delay.

(4) In taking a measure under paragraph (1), the Company does not revoke, without proper cause, a licence a member has already acquired for consideration.

Article 25 (Enquiries and objections)

(1) The Company receives enquiries and objections about the Service at the following contact points.

(2) The Company informs the member of the outcome and its reasons within seven business days of receipt. Where handling requires longer, it first informs them of the reason and the expected deadline.

(3) Enquiries about personal data and requests for access, correction or deletion follow the Privacy Policy; the contact point is the same as in paragraph (1).

Chapter 7 Termination

Article 26 (Termination by the member — withdrawal)

(1) A member may apply to terminate the contract (withdraw) at any time from the settings screen within the Service. The Company does not restrict withdrawal applications.

(2) On application, a 30-day grace period begins, after which the account and personal data are destroyed. A member may cancel the application during the grace period.

(3) Where any of the following applies, the application is received but destruction is deferred until the reason is resolved. Once resolved, destruction proceeds without a further application.

1. 1.A project is in progress.
2. 2.Unpaid settlement remains.
3. 3.A report or dispute is being handled.
4. 4.A subscription is active (it must be cancelled first).
5. 5.An unsettled balance remains, for instance from a refund deduction.

(4) The Company informs the member of the reasons in paragraph (3) and provides the guidance needed to resolve them.

Article 27 (Effect of termination)

(1) Once the grace period passes, the Company destroys the member's personal data. However, transaction records and the like that must be retained under applicable law are retained for the relevant period, and information identifying the member is separated within the retained records.

(2) Destruction under paragraph (1) is carried out by erasing information that can identify the member and anonymising the remaining records. Records created in relation to other members, such as postings and reviews, may remain with the author unidentifiable.

(3) Content registered by the member for which a licence has been granted to another member may continue to be used within that scope under Article 14(3).

(4) The specific procedure, items and periods for destruction are set by the Privacy Policy.

Article 28 (Termination by the Company)

(1) The Company may terminate the contract where a member seriously breaches Article 22 and does not comply with a request to remedy it.

(2) Where the Company intends to terminate under paragraph (1), it sets a reasonable period and requests remedy, and gives the member an opportunity to explain. This does not apply where the member clearly refuses to remedy the breach, or where applicable law requires immediate action.

(3) Even where the Company terminates the contract, it refunds the price of a licence the member acquired for consideration, to the extent it was not used.

Chapter 8 Liability

Article 29 (The Company's obligations)

(1) The Company complies with applicable law and these Terms and endeavours to provide the Service continuously and reliably.

(2) The Company protects members' personal data in accordance with applicable law and discloses how it is processed in the Privacy Policy.

(3) Where a member's opinion or complaint is found to be justified, the Company handles it and informs the member of the process and the outcome.

Article 30 (Scope of liability)

(1) Where the Company causes damage to a member through its intent or negligence, it compensates that damage.

(2) Where the Company is unable to provide the Service for any of the following reasons, it is not liable, but only where there is no intent or negligence on the Company's part.

1. 1.Natural disaster, war or other force majeure
2. 2.Suspension of a telecommunications provider's service
3. 3.Failure to use the Service due to causes attributable to the member

(3) The Company is not liable for the content or reliability of material members post on the Service, or for transactions between members, unless the Company knew or could have known that they were unlawful or improper and failed to take the necessary measures.

(4) Nothing in these Terms excludes or limits the legal liability of the Company, its performance assistants or its employees arising from intent or gross negligence.

(5) The Company bears liability for damage arising to members in connection with paid services to the extent permitted by applicable law, and does not limit the scope of compensation without reasonable cause or shift risks it should bear onto members.

Article 31 (Members' liability for damages)

A member who causes damage to the Company by breaching these Terms must compensate that damage. The same applies where the Company suffers damage through a claim brought by a third party.

Chapter 9 Miscellaneous

Article 32 (Protection of personal data)

(1) The Company protects members' personal data in accordance with applicable law.

(2) The categories of personal data collected, the purposes of processing, retention and use periods, overseas transfers, entrustment, destruction procedures, and data subjects' rights and how to exercise them are set out in the Privacy Policy published separately by the Company.

(3) The Privacy Policy is available at https://contentrip.com/en/privacy.

Article 33 (Notices to members)

(1) Where the Company gives notice to a member, it may do so by in-service notification or another method set by the Company.

(2) The Company may substitute a notice to all members by posting it on the Service's initial screen or notice screen for at least seven days. However, matters that are disadvantageous to members or have a material effect on them are notified individually by the method in paragraph (1).

Article 34 (Dispute resolution and jurisdiction)

(1) Where a dispute arises between the Company and a member, both parties resolve it through good-faith consultation.

(2) A member may apply to the Content Dispute Mediation Committee for remedy and dispute mediation in relation to the use of content.

(3) Jurisdiction over litigation concerning these Terms and the use of the Service is determined by the member's address at the time the action is brought. Where the member has no address or it is unknown, it is determined by their place of residence; where that too is not fixed or is unknown, the competent court is determined under the Civil Procedure Act.

(4) These Terms and the use of the Service are governed by the law of the Republic of Korea.

(5) Notwithstanding paragraphs (3) and (4), for a member residing outside the Republic of Korea, provisions of the consumer protection law of the country in which they habitually reside that cannot be derogated from by agreement prevail. Such a member may bring an action before the courts of their place of residence and does not lose, by reason of these Terms, rights granted by the law of their residence.

(6) If a provision is ineffective under the law of a member's residence, the effectiveness of the remaining provisions is not affected.

Addendum

(1) These Terms take effect on 1 September 2026.

(2) When we record your acceptance, we also record which dated version of these Terms you accepted.

(3) Company information